Sales Team
Meet Your KB Team
At KB Heating & Air Conditioning Ltd. we are focused on bringing our customers the most detailed and personalized service possible. We want you, the customer, to be confident in knowing that you can trust the friendly and capable staff at KB. That’s why we created these service rep biographies. Just another way that we help you find comfort with us.
 
Matt Lavers - Salesperson
  1. Name: Matt Lavers
  2. Position in KB Heating: Sales and Marketing
  3. Number of Years with KB: Nearly Two years
  4. Specialty: Being able to talk to customers and find out their individual needs for their homes…every customer and every situation is different. Find it…and give them what they want.
  5. Email Address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  6. Phone Number (Direct Line): 403-317-2647
  7. Place of Birth: Halifax, Nova Scotia. Grew up on the South Shore in Queens County. Summerville, Nova Scotia…Google it…the Place is beautiful.
  8. Something unique about yourself: I’m deaf in my right ear and I was in a major house fire when I was three and was bought back to life twice in the Ambulance on the way to the Hospital. Hence why I can’t hear. P.S. My brother set the fire…
  9. What about KB that makes it a good place to work? The People…this is the BEST place I have ever worked…two words… “Team Work”. When you need help in any department you can find one or more people to give you advice and/or help with your concern…that’s TRUE Team Work.
  10. What sets KB apart from its competition and why should customers come to us? The commitment to the customer…we are not happy with the work we have done in the customer’s home until the customer is happy with the work we have done in their home. Treat people the way you would like to be treated…respectful and truthfully. ALWAYS bring bad News Early…the Customer will respect you for it and you will have gained the trust that is so important in today’s market.
  11. Where do you see yourself in 3 to 5 years? I would like to see myself in a Management Role within KB Heating & Air Conditioning LTD. I would like to think that the Skill Set I have brought to this Company along with the valuable lessons I have gained while being here would give me the tools in order to help KB Heating & Air Conditioning LTD. reach the next level in it’s business plan.
 
Jamie Balfour - Salesperson
  1. Name: Jamie Balfour
  2. Position in KB Heating: Sales/ Service
  3. Number of years with KB: 11 years
  4. Specialty: Service background with product knowledge capable of helping our customers find what their looking for
  5. Email Address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  6. Phone #(Direct Line): (403)-317-2636
  7. Place of Birth: Regina, Saskatchewan
  8. What about KB makes it a good place to work? The family and team atmosphere at KB makes coming to work everyday fun and exciting
  9. What sets KB apart from its competition and why should customers come to us? KB Heating is a multi-faceted organization with the skills and work ethic to coordinate a wide range of products and services, allowing us to better serve our customers.
 
Orlyn Olson - Salesperson
  1. Name: Orlyn Olson
  2. Position in KB Heating: Sales Rep.
  3. Number of Years with KB: 18 years (15 year in sales)
  4. Specialty: Well versed in all products KB has to offer
  5. Email Address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  6. Phone Number (Direct Line): (403)-317-2621
  7. Place of Birth: Taber, Alberta
  8. What about KB that makes it a good place to work? The teamwork and knowledge of our staff allows the work environment to run smoothly and efficiently, keeping our customers happy and our employees motivated.
  9. What sets KB apart from its competition and why should customers come to us? The awareness and coordination of our sales team combined with the skill set of our installers allows us at KB to get installations scheduled and completed in a timely manner.
 


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We are so pleased with our pellet stove and your service. From the pohone call to your office to your technician’s, service is the best! Thanks so much!

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Gary & Brenda Irvine