KB Testimonials
Customer service was fantastic! Thanks so much guys, it is rare to have such great service and treatment in the service industry now. It won't go unnoticed or unmentioned!
We have been customers of KB from the very beginning, their service and quality of materials have always been above and beyond the normal!
It is difficult to find words sufficient to describe the most wonderful way KB Heating handled my problem. Kudos to the ladies who answer the phone, to the salesman and the installers, all wonderful people. I look forward to thanking Keith Broadbent in person.
From start to finish, the entire process was handled better than we could have imagined! Thanks to all
I want to pass along praise to technicians Jordan and Mike who were recently on a job site with me. They were great to work with and I was impressed by their professionalism. They also cleaned up! This is so appreciated, as this is what we expect of trades but rarely see it done well. They left the job spotless. Keep up the good work!
Throughout our years Ward Bros. has worked closely with KB Heating through a variety of projects varying from renovations to new construction, processing plants to commercial buildings, to schools and assisted living facilities. We have always found the staff very competent and solution oriented. They participate as a team member throughout the project and realize the important of the schedule and their role in achieving it. We look forward to continuing our great working relationship and watching their ongoing success.
We were very impressed with your staff who did an outstanding job. Very well mannered and knowledgeable. Well done to everyone! Thanks!
KB personnel showed great communication and cooperation with all team members through all phases of the proyect. i am very pleased
We are so pleased with our pellet stove and your service. From the phone call to your office to your technician's, service is the best! Thanks so much!
Excellent job; prompt and efficient. I am a very satisfied customer and very impressed. I will be doing some good advertising for KB Heating & Air Conditioning!
We wish to thank you for the excellent service we received from your plumbing department. Also thanks to the staff in the service department for their excellent service. We will definitely recommend your company to our friends. Thanks again
I was surprised and delighted by the speed at which the installation was completed. From the initial contact for an estimate to installation. Excellent!
KB was fast and did a wonderful job. Very nice and polite men working for you!
I was not expecting such expedient service for an AC install in the heat of the season. It was greatly appreciated!
I had KB come to the apartment i rent to check out a problem with my furnace. Our technician was incredible. He was polite, well mannered and on time. Thank you.
Just had our furnace and ducts cleaned. They called before they came and were here on time. Both KB associates were pleasant and professional. Job well done.
KB had very prompt service and very personable, friendly staff. It was a pleasure to have them in my home. The cleanliness at the job’s completion was amazing. Thanks KB!
I would like to thank the KB staff for doing my recent bathroom renovation. I appreciate the time and effort your staff took to work on this project. I would also like to thank your staff that keep me update during the year for maintenance scheduling and service work.
I just want to say thank you for the service that you provided to one of our home owners. The furnace quit working and the home owners were heading out of town at noon that day. KB was able to get the furnace fixed and up and running prior to them leaving! We really appreciate the extra effort to get this repaired!
Had KB do a renovation removing a bath tub and putting in a walk in shower. As with all renovations, things never work but the installation crew (Mark and helpers) were excellent. They were friendly, clean, and very professional. Got everything in and working. Love the result. Thank you so much KB for an excellent job.
Had a problem with our furnace (turned out to be minor but we didn't know) and called at 9:00 p.m. By 10:30 pm problem was solved and we received some good advice about our furnace (not even related to the problem) along with information how to better maintain it for the future. Thank you very much to Frank, a professional and friendly fellow who did a great job and answered a lot of questions for us.